Privacy policy

Last Updated: June 23, 2026

This Privacy Policy describes how Watchlunex (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website.

We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information: We collect any information you choose to provide when you contact our support team.

2. How We Use Your Personal Information

We use the personal information we collect to provide you with our services, which includes:

  • Processing your payments and fulfilling your luxury timepiece orders.
  • Arranging for shipping and providing you with invoices and/or order confirmations.
  • Communicating with you regarding your order, authentications, or support inquiries.
  • Screening our orders for potential risk or fraud (in particular, your IP address).
  • Providing you with information or advertising relating to our products or services, if in line with the preferences you have shared with us.

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We share information with our trusted shipping partners (e.g., DHL, FedEx) to ensure your insured packages reach you safely.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by using the following links:

5. Your Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

If you would like to exercise these rights, please contact us through the contact information below. Please note that we may need to retain certain information for recordkeeping purposes or to complete any transactions that you began prior to requesting a change or deletion.

6. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Retaining purchase history is especially important for luxury watches to assist with future authenticity verification or warranty claims.

7. Changes to this Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

  • Email: support@must.co.vintage.com